Terms & Conditions
• All the above rates are agent prices, per room per night, including breakfast.
• All rooms are equipped with a King Size bed or 2 x Single beds
• Check-in and check out:
• Check-in time: 14:00
• Check – out time: 12:00 *note early checks is based upon availability.
• No check-in and check out on seclusion day (Nyepi)
• Late check out rate is IDR 700,000 until 18:00 hours. After 18.00 hours, it is considered one full stay (11% tax and 10% service charge are included).
• The maximum persons per room is:
– Deluxe Pool View / Poolside with King or Twin: max 2 persons + 1 child up to 3 years (baby cot is FOC)
– Superior Room /Double bed: max 3 adults and children from 4 years old with an additional IDR 400,000 for an extra bed, excluding breakfast.
• Extra person will be charged IDR 500.000/person/night
Child Policy:
• A baby cot is provided free of charge for a maximum of one child.
• 50% discount is applied for breakfast to children 4 until 12 years old sharing a room with their parents. Breakfast for children from 0 to 3 years old is free of charge.
Smoking Policy
Smoking is not permitted in guest rooms, on balconies, around the swimming pool, or in any indoor public areas at Akaya Bali. Guests who wish to smoke may use the designated outdoor smoking areas on the second-floor living room and the restaurant’s outdoor area, where ashtrays are provided.
Cancellation Policy
• Normal season: All cancellations made within 24 hours or a no-show are non-refundable. Cancellation between 2 to 7 days prior to the arrival date, will be charged a one-night cancellation fee. Cancellation more than 7 days prior will be free of charge.
• High season: All cancellations made within 7 days or a no-show are non-refundable. Cancellation between 8 to 14 days prior to the arrival date, will be charged a one-night cancellation fee. Cancellation more than 14 days prior will be free of charge.
• Peak Season: A no-show or shortened stay are non-refundable. Cancellations made within 21 days prior to arrival date, will be charged a one-night cancellation fee. Cancellation more than 21 days prior will be free of charge.
Liability and Assumption of risk
PT Indonesia Liveaboards- AKAYA BALI Hotel will go to every effort to assure your stay is comfortable and enjoyable and we offer the highest quality service. In case of unforeseen problems or issues whilst staying at AKAYA BALI Hotel, we will do our utmost best to find the best solution available at the time.
PT Indonesia Liveaboards- AKAYA BALI Hotel cannot be held liable for and will not be responsible for personal injuries, property damage or wrongful death that may occur.
PT Indonesia Liveaboards- AKAYA BALI Hotel does not offer refunds or transfers or credits in the event of personal injury, airplane delay, weather, sickness, or in cases of force majeure including but not limited to, strikes, war, criminal acts, quarantine, pandemics, border closures or any other government instigated restrictions either at origin, transit or destination countries, acts of God, or any other event beyond its actual control. Pt Indonesia Liveaboards- AKAYA BALI Hotel will refund the full amount (minus bank transfer/credit card fees if applicable) if we need to cancel your stay due to other reasons other than but not limited to force majeure, as described above.